Please note that this service does NOT allow the creation of emergency locate requests or requests with less than 5 business days before the work to begin date. For emergency locate requests, please call 1-800-400-2255.

For liability reasons, all submitted information must be accurate and complete. Locate requests with incomplete information will not be processed.

Please remember that not all buried infrastructure owners are members of Ontario One Call. You are responsible for notifying other companies that may have buried infrastructure in your work area and are not members of Ontario One Call. You are not clear to excavate until all Ontario One Call members have either located their infrastructure in your work area or advised you to proceed.